Upgrade your local government payment processing with Cocoflo’s flexible, cloud-based platform. Our all-in-one solution simplifies transactions, boosts citizen satisfaction, and empowers your staff.
Utilities
- Citizens can pay bills 24/7 with credit cards, debit cards, or e-checks.
- Reduce late payments with customizable email, SMS, and calendar reminders.
- Get instant insights into payment trends, revenue collection, and more.
- Reduce call volume and lobby traffic by empowering citizens with self-service tools.
Property Tax
- Offer various payment methods, including partial payments and installment plans.
- Citizens can access their entire payment history and receipts online.
- Easily track unpaid property taxes and automate targeted communications.
- Ensure accurate billing data through seamless integration.
Water Tax
- Easily apply tiered rate structures and promote water conservation.
- Proactively notify customers of potential leaks to save water and reduce costs.
- Allow citizens to view usage, update contact details, and set preferences.
- Ensure data accuracy and reduce manual data entry.
School Tax
- Accept credit/debit cards, e-checks, and even set up recurring payments.
- Clearly outline school fees and taxes, avoiding confusion and late payments.
- Offer flexible payment schedules for families.
- Simplify the process of adding donations alongside tax payments.
Case Study
City of Lacombe
Streamlined Business Licensing
The City of Lacombe sought to modernize its licensing process for businesses. Cocoflo provides an intuitive online portal, making it easier for businesses to apply, renew, and manage their licenses digitally.
“The Cocoflo staff are like your own staff. They respond quickly and get problems solved. The development of the software is great and we see changes all the time.”
~Andrew Reed, Manager of Computer and Information Services, the City of Lacombe
The Cocoflo Difference - Payments Tailored to Your Evolving Needs
Experience the difference with Cocoflo’s flexible and future-focused approach to government payments.
Modular, Future-Proof Payments
Our government payment solution scales to meet your needs. Choose from essential modules and add custom features for maximum flexibility.
Citizen-Centric Experience
Prioritize resident convenience with user-friendly online payment systems that enhance the citizen experience.
Unified Payment Gateway
Cocoflo integrates with various departments, creating a single platform for all municipal payments.
Unmatched Support
Benefit from 24/7 expert support and get custom features tailored to your unique requirements.
Transform Your Payment Processes Today
Frequently Asked Questions
Yes! Our platform is designed for seamless integration, ensuring minimal disruption and no data loss.
Absolutely. We prioritize data protection and adhere to the highest security standards, including PCI compliance.
We offer intuitive interfaces for online payments, accessible payment options, and automated reminders to empower your citizens.
Yes! Our system supports tiered rates, discounts, late fees, and other customizations to accommodate your specific fee requirements.